r333 — Terms and Conditions

1. General Provisions and Definitions

These terms and conditions ("Terms") form a legal agreement between r333 ("Platform", "we", "us") and the user of its services ("User", "you", "your"). These Terms apply to all services provided through r333's website, mobile application, and all associated digital channels.

Key Definitions

The following words and phrases used in this document have specific meanings:

• Platform: The collective online betting and gaming services of r333, accessible via website or mobile device.
• Account: A registered user's personal profile, through which they can access all features of the platform.
• Wallet Balance: The amount of funds held in a user's account, which can be used to place bets.
• Bonus Balance: Credits granted under a promotional offer, which can be withdrawn after meeting specified wagering requirements.
• Wagering Requirement: The total amount a user must wager before winnings earned from a bonus can be withdrawn.
• KYC: "Know Your Customer" — the process of verifying a user's identity.

2. Eligibility and Account Registration

The following eligibility requirements must be met in order to create an account and use services on the r333 platform:

• You must be at least 21 years of age. Only those aged 21 or above may participate on this platform.
• You must register with accurate and complete information — including your name, address, date of birth, and contact details.
• Each person may only create one account. Multiple accounts held by the same person are not permitted.
• All information provided at the time of account creation must be truthful, accurate, and up to date.
• Users must comply with local laws and regulations applicable to r333's services in their jurisdiction.

Registration Process

During registration, you must create a strong password that is not used elsewhere. The mobile number or email address linked to the account must be correct, as verification messages and important information will be sent there.

3. Account Management and Security

Keeping your r333 account secure is your own responsibility. Please keep the following in mind to protect your account:

• Never share your login credentials (username and password) with anyone else.
• If you log in from a public computer or shared network, always log out when your session is over.
• If you notice any unusual activity on your account, notify our support team immediately.
• Always keep your contact information up to date on your account — especially your mobile number and email address.
• If someone else manages your account on your behalf, this will be considered a breach of the terms.

r333 uses SSL encryption technology to keep accounts secure. However, the platform will not be held liable for any loss resulting from unauthorized access to an account if it occurs due to the user's own negligence.

4. Deposit and Withdrawal Policy

Financial transactions on r333 are handled through a fully secure and transparent process. We support the popular payment methods used in Bangladesh.

Deposit Terms

• Supported payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and others).
• The minimum deposit amount is ৳200 for each method.
• Deposited funds are reflected in your account quickly. If a deposit does not appear, please contact the support team.
• Deposited funds must not come from a third party's card or account — only use payment sources registered in your own name.

Withdrawal Terms

• The minimum withdrawal amount is ৳800.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals can only be made to the same payment method used for the deposit.
• KYC verification must be completed before making a withdrawal.
• Winnings earned from a bonus balance must meet the specified wagering requirements before withdrawal.

5. Bonuses and Promotional Offers

r333 offers various bonuses and promotional offers for both new and existing users. While each offer has its own terms, some general rules apply to all bonuses.

Welcome Bonus

New users will receive up to 200% bonus on their first deposit, up to a maximum of ৳8,000. For example, depositing ৳1,000 will earn a ৳2,000 bonus, giving a total balance of ৳3,000.

Wagering Requirements

The wagering requirement for the welcome bonus is 15 times the bonus amount. Example: if you receive a ৳2,000 bonus, you must wager a total of ৳30,000 (= ৳2,000 × 15) before withdrawing. Wagering is calculated on the bonus amount only, not the total balance.

General Bonus Terms

• Each user may claim the welcome bonus only once.
• After claiming a bonus, deposited funds cannot be withdrawn until the wagering requirements are met.
• Winnings earned from one promotion cannot be combined with another promotion unless specifically stated.
• r333 reserves the right to change, suspend, or cancel any bonus offer at any time.
• If r333 suspects a breach of bonus policy, it may forfeit the bonus from the relevant account.
• Bonus abuse (arbitrage betting, use of multiple accounts, etc.) is strictly prohibited.

6. Betting Rules

The following general rules apply to all betting on r333. Separate detailed rules may apply for specific games or sports.

• Once confirmed, a bet cannot be changed or cancelled.
• If an unusual outcome occurs due to a technical error, r333 reserves the right to void that bet.
• In sports betting, if an event is cancelled, the staked amount will be refunded.
• Maximum bet limits may vary by game or event — please refer to the specific information for each game.
• Bets will not be accepted if there are insufficient funds in the account.
• In live betting, any bets already confirmed at the time of a connection loss will remain valid.

Game Results

All game results on r333 are determined by Random Number Generator (RNG) technology, which is fully impartial and verifiable. In live casino games, professional dealers run the games in real time. If you have an objection regarding any result, please contact us through the designated complaints process.

7. Prohibited Activities

The following activities are strictly prohibited on the r333 platform. Violating these prohibitions may result in account suspension or permanent closure, and the associated balance may be forfeited.

• Creating or operating an account using fraudulent information.
• Creating multiple accounts for the same person.
• Using multiple accounts or identities for the purpose of claiming bonus benefits.
• Attempting to interfere with or hack the platform's software.
• Placing bets using automated bots or software.
• Using the platform for money laundering or any illegal financial activity.
• Conducting transactions using a third party's funds or payment methods.
• Threatening, intimidating, or harassing other users.
• Selling, transferring, or renting an account to another person.
• Bet arbitrage or systematic bonus exploitation.

8. Responsible Gaming

r333 believes that gaming should be an entertainment activity, not a source of financial stress or addiction. We encourage all users to play responsibly.

• Set limits on the time and money you spend, and stick to them.
• If you are experiencing financial difficulties or feel that gaming is getting out of control, seek help.
• Contact our support team for assistance with setting deposit limits, taking a temporary break, or self-exclusion from your account.
• Allowing minors (under 21 years of age) to use an account is strictly prohibited.

For more information about responsible gaming, please read our Responsible Gaming page.

9. Privacy and Data Protection

r333 gives the highest priority to protecting users' personal information. We are fully transparent about how we collect, store, and use your data.

• Personal information is used solely for the purposes of providing services, KYC verification, and fulfilling legal obligations.
• Your information is never sold to third parties.
• All financial transactions are secured by SSL encryption technology.
• You may request to view, correct, or delete your own data — subject to certain conditions.

For detailed information about how we use your data, please read our Privacy Policy.

10. Limitation of Liability

r333 will not be held liable for any loss in the following circumstances:

• Unauthorized access to an account due to the user's own carelessness or negligence.
• A game or betting session being disrupted due to loss of internet connection.
• Delays or failures by third-party payment services.
• Services being unavailable due to technical errors or maintenance.
• Violation of online gaming regulations in your jurisdiction.

The r333 platform is provided on an "as is" basis. We make every effort to ensure uninterrupted service, but we cannot fully guarantee against any service disruptions.

11. Changes to Terms and Account Termination

Changes to Terms & Conditions

r333 reserves the right to change, amend, or update any part of these terms and conditions at any time. For significant changes, users will be notified via their registered email or through a notification on the platform. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

Account Closure

If you wish to close your account yourself, please contact our support team. You will be given the opportunity to withdraw all valid balances before the account is closed (subject to meeting wagering requirements).

r333 reserves the right to suspend or permanently close any account for the following reasons:

• If evidence of a violation of the terms and conditions is found.
• If fraudulent or suspicious activity is detected.
• If registration with false information is proven.
• Due to legal obligations or at the direction of authorities.

12. Contact & Dispute Resolution

To resolve any complaint or dispute at r333, please follow the process below:

• First, report the matter through our live chat support (available 24/7) — in Bengali or English.
• If the issue is not resolved via live chat, send a detailed email to: [email protected]
• When submitting a complaint, please provide your account ID, the relevant transaction number, and a detailed description.
• Our team will review your complaint and respond as quickly as possible.

For any dispute or ambiguity regarding these terms and conditions, r333's interpretation will be considered final, unless a competent legal authority rules otherwise.